GENERAL CONDITIONS OF SALE
These conditions govern sales of paintings, frames, gift vouchers… made exclusively on the website www.carredartistes.nl. They are accessible to the buyer on this site at the time of ordering.
1 – LEGAL NOTICES
Publisher: Galeries Carré Nederland B.V.
Registered with the Dutch Chamber of Commerce, number 55508391
Domiciled at Nieuwe Spiegelstraat 57, 1017DD, Amsterdam, The Netherlands
Intracommunity VAT number: NL851743985B01
Customer Service is available from Monday to Friday (excluding public holidays)
during gallery opening hours by email. (** link to galleries page **)
2 – PRICES AND PAINTINGS
Prices displayed on this site are indicated in Euro (€) – including all taxes but excluding delivery costs. Paintings ordered will be invoiced at the price in effect at the time that the order is placed.
With regard to orders from outside The Netherlands: you are the importer of the painting in question. For paintings shipped outside the European Union, taxes are likely to apply. These taxes are in no way the responsibility of Carré d’artistes®Nederland. They are payable by you and are your responsibility as much in terms of declarations as payments to the competent authorities and bodies in your country. The paintings shall remain the full property of Carré d’artistes®Nederland until receipt of the full price indicated.
3 – ORDERING AND TRANSACTION APPROVAL
When you confirm your order by clicking on the “confirm information” button, you are declaring that you have read and accepted these general conditions of sale in their entirety.
As soon as your order has been registered, you will receive an order acknowledgement by email following approval of payment. In case, for any reason, your item of choice is not or no longer available, your payment will be reimbursed.
We reserve the right to cancel any order made by a customer with whom payment for a previous order is in dispute.
4 – PAYMENT
Payment for your purchases shall be made in Euro (€) Payment can be made in one of several different ways:
5 – DELIVERY
Orders shall be dispatched within one week of ordering. All works ordered together will be sent as a single order.
Transit time after shipping is three to five working days in the Netherlands and four to ten working days for all other destinations. This time frame may vary depending on the destination country. Delivery will be made to the address indicated on the order form.
The transfer of risk with regard to artworks purchased takes place at the time of their handover by Carré d’artistes® Nederland to the carrier.
Reservations at the time of receipt of works
It is your responsibility in the event of any shortcomings or damage, to inform the carrier of your reservations in a precise and detailed manner, writing “with reservations” on the delivery sheet, in order to take advantage of the contracted insurance policy.
You must send a list, preferably with photos, detailing the damage to Carre d’artistes® Nederland by email within 72 hours of delivery in addition to a copy of the form on which your reservations are indicated.
6 – RIGHT OF REVOCATION: REIMBURSEMENT – ONLINE ONLY
If you are not completely satisfied with your order, returning it is quick and easy. You have 30 days from receiving your order to return the product in its original packaging. You will be refunded the price of the product/s.
Returned artworks should be sent to Carré d’artistes® Nederland address mentioned on the invoice.
We undertake to reimburse you within 15 days of receipt.
7 – CONSUMER GUARANTEE
In the event that works delivered present one or more hidden defects, send them to us in their original packaging and within 30 days of the delivery date. Carré d’artistes® Nederland undertakes to reimburse you.
8 – RIGHTS TO THE WORK AND INTELLECTUAL PROPERTY
The artist shall remain the owner of all copyright. The representation and reproduction rights to the works displayed on the carredartistes.nl website belong to the artists and to Carré d’artistes® SARL in France. Joint authorization from the above parties is required in order to exercise these rights.
All items appearing on the site are protected by copyright, trademark law and any other intellectual property rights. No reproduction and/or adaptation shall be made without the authorization of Carré d’artistes® Nederland.
9 – CONFIDENTIALITY
To place an order, we require certain information that will be subject to data processing. By confirming your order, you authorize us to handle your data. In accordance with the law of January 6, 1978, you may access this information, request its amendment or rectification or ask to be removed from our database by sending an email to one of our galleries.
10 – APPLICABLE LEGISLATION – JURISDICTION
This agreement is subject to Dutch law. In the event that a dispute arises as a result of this contractual relationship, the user and Carré d’artistes® Nederland undertake to seek an out of court solution before instigating legal proceedings.